We created a more personalised and customisable news app for Prudential, redesigned from the ground up to fit how people consume news on mobile devices.
We created a more personalised and customisable news app for Prudential, redesigned from the ground up to fit how people consume news on mobile devices.
Outcomes
Outcomes
+12k
DAUs
+12k
DAUs
+3min
Average session
+3min
Average session
+300%
Articles/user/week
+300%
Articles/user/week
88%
Positive feedback
88%
Positive feedback


Old news
Old news
Old news
With over 40,000 employees and investors already keeping tabs on Pru News everyday on Prudential's intranet homepage, we had to keep tabs on how a massive user base interacted with the existing portal. We leaned on research from click tracking, page views, time spent on pages and more to really understand what meant most to certain user groups.
With over 40,000 employees and investors already keeping tabs on Pru News everyday on Prudential's intranet homepage, we had to keep tabs on how a massive user base interacted with the existing portal. We leaned on research from click tracking, page views, time spent on pages and more to really understand what meant most to certain user groups.




Good news, everybody
Good news, everybody
Good news, everybody
With a huge number of filters and tags to choose from in the existing system, we got to work categorising the types of news most people were interested in, based on their user group. We built in new tags for authors to use when publishing their stories, and layered in customisation options from the get-go to let users personalise their newsfeed.
With a huge number of filters and tags to choose from in the existing system, we got to work categorising the types of news most people were interested in, based on their user group. We built in new tags for authors to use when publishing their stories, and layered in customisation options from the get-go to let users personalise their newsfeed.


Shout-outs
Shout-outs
Design Manager
Derrick Sandy
Design Manager
Derrick Sandy
Engineering
Tony Watters
Engineering
Tony Watters