We created a more personalised and customisable news app for Prudential, redesigned from the ground up to fit how people consume news on mobile devices.

We created a more personalised and customisable news app for Prudential, redesigned from the ground up to fit how people consume news on mobile devices.

Outcomes

Outcomes

+12k

DAUs

+12k

DAUs

+3min

Average session

+3min

Average session

+300%

Articles/user/week

+300%

Articles/user/week

88%

Positive feedback

88%

Positive feedback

Old news

Old news

Old news

With over 40,000 employees and investors already keeping tabs on Pru News everyday on Prudential's intranet homepage, we had to keep tabs on how a massive user base interacted with the existing portal. We leaned on research from click tracking, page views, time spent on pages and more to really understand what meant most to certain user groups.

With over 40,000 employees and investors already keeping tabs on Pru News everyday on Prudential's intranet homepage, we had to keep tabs on how a massive user base interacted with the existing portal. We leaned on research from click tracking, page views, time spent on pages and more to really understand what meant most to certain user groups.

Good news, everybody

Good news, everybody

Good news, everybody

With a huge number of filters and tags to choose from in the existing system, we got to work categorising the types of news most people were interested in, based on their user group. We built in new tags for authors to use when publishing their stories, and layered in customisation options from the get-go to let users personalise their newsfeed.

With a huge number of filters and tags to choose from in the existing system, we got to work categorising the types of news most people were interested in, based on their user group. We built in new tags for authors to use when publishing their stories, and layered in customisation options from the get-go to let users personalise their newsfeed.

Shout-outs

Shout-outs

Design Manager

Derrick Sandy

Design Manager

Derrick Sandy

Engineering

Tony Watters

Engineering

Tony Watters

© Gavin Friel 2025

© Gavin Friel 2025

© Gavin Friel 2025

© Gavin Friel 2025

© Gavin Friel 2025